In my old post , I have mentioned the procedure about how to register for National Do not Disturb service.
But some stupid Telemarketer are sending sms despite your no. is registered with NDNC database. I will post those non sense Telemarketer’s name soon after getting their list who are repeated violators.
So you are among those millions of people who are getting sms / call despite registering with NDNC !!! and you want to take action against these telemarketers !!
so here is procedure to take legal action against these guys
When can I file a do not call complaint and what details should be given in the complaint?
If your number has been on the National Do Not Call Registry for at least 45 days and you receive a call from a telemarketer, you can file a complaint within 15 days from the receipt of UCC Calls/SMS with full details to your service provider. The details must include the call originating number, date/time of the call and type of commercial message. The complainant should insist for the complaint No. which should be kept for further reference.
What happens to my complaint?
On receipt of UCC, you should make a complaint to your service provider intimating the call originating number, date/time of the call and type of commercial message you received, within 15 days from the receipt of UCC. You may insist service provider for complaint number, for future reference. As per regulations, the service provider has to intimate the action taken, to the complainant within 28 days (in case of UCC belongs to his own Telemarketer) and 35 days (in case of Telemarketer is of other service provider) from receipt of the complaint.
How can I make complaint, if I receive UCC by SMS through alphanumeric identifier and without normal ten digit mobile?
You may make the complaint as specified in the Ans. to Q. above, as it is mandatory to all commercial SMSs, which are sent with only identification and without the normal ten digit mobile numbers to prefix the service provider code and the code of the service area provided to the service provider (for example XY-HSBC, where X stands for service provider and Y stands for service area).